Privacy policy.

Novum Cellars LLC (“Novum Cellars,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you visit www.novumcellars.com (the “Site”). 

1. Information We Collect 

We may collect personal information that you voluntarily provide when interacting with our website.

Personal Information 

This may include: 

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information

  • Any information you provide when contacting us or subscribing to our mailing list

 This information is used to process orders, respond to inquiries, and provide services you request. 

Automatically Collected Information

When you visit our Site, certain information may automatically be collected, including:

  • Browser type

  • Device type

  • Operating system

  • IP address

  • Pages viewed

  • Time spent on pages

  • Referring websites 

We use this information to better understand how visitors use our website and to improve our services.

2. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance your browsing experience and help us analyze website traffic.

Cookies may allow us to:

  • Remember your preferences

  • Improve site performance

  • Analyze how visitors interact with the website

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of the Site.

3. How We Use Your Information 

  • We may use the information we collect for purposes including:

  • Processing and fulfilling orders

  • Shipping products and merchandise

  • Communicating with you regarding your orders

  • Responding to inquiries or customer service requests

  • Sending marketing emails or newsletters if you opt in

  • Improving our website, products, and services

  • Complying with legal obligations 

4. Sharing of Information

  • Novum Cellars LLC does not sell your personal information.

  • However, we may share necessary information with trusted third-party service providers that help us operate our business, including: 

  • Website platform providers such as Squarespace

  • Payment processors that securely process transactions

  • Shipping carriers that deliver products

  • Fulfillment partners, including Printful, that manufacture and ship merchandise orders

  • Analytics providers such as Google Analytics

  • Email marketing platforms used to send newsletters and communications 

These service providers only receive the information necessary to perform their services and are required to protect your information.

We may also disclose information if required by law or to protect our legal rights.

5. Email Marketing

If you subscribe to our mailing list, we may send you updates about:

  • Wine releases

  • Events and tastings

  • Promotions or special offers

  • News about Novum Cellars 

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails. 

6. Data Security

We take reasonable measures to protect personal information provided through our website. Payment information is processed using secure encryption technologies through trusted payment providers.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Third-Party Websites

Our website may contain links to third-party websites. These sites operate independently and have their own privacy policies. Novum Cellars LLC is not responsible for the privacy practices of third-party websites.

8. California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under applicable privacy laws.

These rights may include:

  • Requesting information about the personal data we collect

  • Requesting that we delete personal information we have collected

  • Requesting access to the personal information we hold about you

To make a privacy-related request, please contact us at: hello@novumcellars.com

We will respond to reasonable requests in accordance with applicable law.

9. Changes to This Privacy Policy

Novum Cellars LLC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Your continued use of the Site after any changes are posted constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Novum Cellars LLC