Terms of service.
This website is operated by Novum Cellars LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Novum Cellars LLC. Novum Cellars LLC offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.
If you do not agree to all of these Terms, you may not access the website or use any services.
We reserve the right to update or modify these Terms at any time. Your continued use of the website after changes are posted constitutes acceptance of those changes.
1. Licensed Winery Sales
Wine offered on this website is produced and sold through our licensed winery partner, Opal Moon Crush, located in Sonoma County, California.
Opal Moon Crush holds all required federal and state permits necessary to sell and ship wine directly to consumers where permitted by law. When you purchase wine through this website, the transaction may be processed and fulfilled by Opal Moon Crush as the licensed seller of record.
Wine shipments are subject to applicable state and local alcohol laws.
2. Age Verification
By placing an order for wine through this website, you represent that you are at least 21 years of age.
You also certify that the recipient of the shipment is at least 21 years of age.
All wine shipments require an adult signature (21+) upon delivery, and the carrier may request valid government-issued identification before releasing the shipment.
Orders may be refused, canceled, or returned if age verification cannot be completed.
3. Products and Availability
Certain products may be available exclusively online and may have limited quantities.
We reserve the right to:
Limit quantities purchased per order
Refuse service to anyone for any reason
Cancel orders at our discretion
Discontinue products at any time
Product descriptions, pricing, and availability are subject to change without notice.
We make every effort to display product images and colors accurately but cannot guarantee that your device will display colors precisely.
4. Order Accuracy
You agree to provide current, complete, and accurate purchase and account information for all orders.
If we make a change to or cancel an order, we may attempt to notify you using the contact information provided at the time of purchase.
We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
5. Shipping and Delivery
Wine shipments are subject to the laws of the destination state. Orders may only be shipped to states where direct-to-consumer wine shipments are permitted by law.
Shipping carriers require an adult signature upon delivery.
Delivery times may vary depending on destination, shipping carrier, and weather conditions. Shipping timelines are estimates and are not guaranteed.
Customers are responsible for providing accurate shipping information.
Returned shipments due to failed delivery attempts, incorrect addresses, or inability to verify age may incur additional shipping charges.
6. Weather and Temperature Conditions
Wine is a perishable product and may be affected by extreme temperatures during transit.
To protect product quality, we reserve the right to delay shipments during periods of extreme heat or cold.
Novum Cellars LLC is not responsible for damage caused by weather conditions once the shipment has been transferred to the carrier.
7. Damaged or Incorrect Orders
Please inspect your order upon receipt.
If your order arrives damaged or incorrect, please contact us at hello@novumcellars.com
as soon as possible and include photographs of the issue so that we can evaluate the situation and provide a replacement or refund where appropriate.
Due to the nature of wine, we generally do not accept returns on opened or undamaged bottles.
8. Merchandise Fulfillment
Merchandise sold through the website may be manufactured and shipped through third-party fulfillment partners.
Because certain merchandise items are produced on demand, returns or exchanges may not be available unless the product arrives defective or incorrect.
Please review size guides and product details before placing your order.
9. Third-Party Services
Our website may use or integrate services provided by third parties including payment processors, analytics providers, and fulfillment partners.
These third parties operate independently and have their own terms and privacy policies. We are not responsible for the practices of third-party services.
10. Prohibited Uses
You may not use this website or its content for any unlawful purpose or to violate any applicable laws.
Prohibited activities include, but are not limited to:
transmitting malicious code or viruses
attempting to gain unauthorized access to systems
collecting personal information of other users
infringing intellectual property rights
engaging in fraudulent activity
We reserve the right to terminate access to our services if these terms are violated.
11. Intellectual Property
All content on this website, including text, graphics, logos, images, product names, and design elements, is the property of Novum Cellars LLC or its licensors and is protected by applicable intellectual property laws.
No portion of this website may be reproduced or used without prior written permission.
12. Disclaimer of Warranties
The website and all products and services provided through it are offered “as is” and “as available.”
We do not guarantee that the service will be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, Novum Cellars LLC disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose.
13. Limitation of Liability
To the fullest extent permitted by law, Novum Cellars LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the website or the purchase of products through the website.
In jurisdictions that do not allow certain liability limitations, our liability will be limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify and hold harmless Novum Cellars LLC and its officers, employees, partners, and service providers from any claims arising out of your violation of these Terms or your misuse of the website.
15. Governing Law
These Terms of Service and any disputes arising from your use of this website shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.
16. Proposition 65 Warning
California Proposition 65 Warning
Drinking distilled spirits, beer, coolers, wine, and other alcoholic beverages may increase cancer risk and, during pregnancy, can cause birth defects.
For more information visit:
www.P65Warnings.ca.gov/alcohol
17. Changes to Terms
We reserve the right to update or modify these Terms at any time. Updated versions will be posted on this page with a revised date.
Your continued use of the website following the posting of changes constitutes acceptance of those changes.
18. Contact Information
Questions about these Terms of Service should be directed to:
Novum Cellars LLC